Are you not satisfied with the audio and video calls on Google Hangouts? Encounter it! Go through this write-up and learn some effective techniques for dealing with your problem! Numerous factors are there that can affect the quality of your audio and video calls on Google Hangouts. The troubleshooting techniques we have given here are based on the Google Hangouts app, internet connection, hardware issues, and software issues. Well, the first thing you need to check is the use of this program – whether you are using Hangouts on multiple devices. If yes, follow the first workaround given here.
Are you using Hangouts on multiple devices
Google Hangouts gets an overload issue as it sends notifications to every single device that is running this program. Notifications will pop up on all the devices if you have opened it on your desktop, laptop, and phone simultaneously. No matter you are engaged with all of these devices or not. Just sign out of your Hangouts on devices or browsers in which you don’t want to get notifications. Else, close the app altogether.
Do you know Hangouts requires a plug-in to operate on the IE browser? If you are Windows 8 user and using the Start screen to launch Internet Explorer, your Hangouts program may not work well. You can do two things to troubleshoot it. Either you can switch to another browser or run the IE browser in Desktop mode by launching it from the desktop instead of using the Start screen and then install Hangouts.
Hangouts automatically rotate the sent photos
The portrait mode photos sent via Hangouts over MMS automatically rotates and turns into landscape photos. Is it your problem? If yes, try to take pictures separately if you want to send them via Hangouts. It is suggested to avoid using the camera within Hangouts to snap photos. Portrait photos seem to come through with the proper rotation intact if they are sent via Google Hangouts.
Another way to troubleshoot this issue is to restart the computer. This method is effective if you are using the Default option for webcams, microphones, and audio devices. Instead of using the Default option, select an option from the three options given to you. And then restart your computer and browser.
Is your issue related to the video calls
Hangouts won’t initiate the video calls. If you are not satisfied with the video calls, follow this workaround! The web browser powered by Google, i.e., Google Chrome, doesn’t require a plug-in for Hangouts to work unless you are using the Google Apps. Under such circumstances, you are instructed to install the Hangouts Chrome app, which adds Hangouts to the Chrome App Launcher. If you have done this, you won’t get a similar problem in making the video calls.
Hangouts Browser plug-in disappears, therefore, it won’t install. If so, you need to make sure that the IE browser you are using is not a 64-bit web browser. Make sure that the plug-in of 64-bit Internet Explorer is not supported on this browser. Are you using Google Chrome and facing difficulty in installing the plug-in? If yes, go through the chrome://plugins/ to check Google Talk plug-in is installed and enabled. The uninstallation and reinstallation of the plug-in could also be a great way to resolve the concerned issue.
Google is also known for its flawless and highly satisfactory customer service. To serve the Hangouts users, it has recruited a skilled team of technical support engineers and trained them with the entire range of issues faced by Hangouts users. These engineers are qualified and have been associated with the technical support industry for a long time. You can contact them via a number of ways, including phone and chat support. The Hangouts experts are driven by quality and putting their highest level of effort into assisting the globally spread users.