It may not be predicted about Hotmail but the recent surveys define that people do not work according to other’s advice but work on their own decision. In the same way, Hotmail works according to the functionalities. If the user tries to troubleshoot an error several times, the system might hang.
Missing mail problems in the Hotmail inbox
If Hotmail users are missing emails that the user knows to exist, the most likely cause is that the user has accidentally deleted or archived them. The user can easily verify it by clicking on the Trash folder in Hotmail. Most of the time, the user can find the trash folder by clicking "More" in the folder area, then clicking on "Trash". If the email is there, it can be archived. In the area where the user clicked "More," search "All mail." This will show the user all the mail, either archived or not.
The user can also search for mail by typing in the search box. In the "All mail" folder, look for the archived email, but remember that it will not search the Trash folder. Most of the time, users' email will be in the trash or will be archived, it will be restored in the user's inbox and the user will be able to see it
Hotmail sync problem
Hotmail can fail in synchronization for many different reasons, and the lack of synchronization can manifest itself in several ways. Users may not have all users' messages, a user may not be sending an email, the user may receive an "unsynchronized account" error message, or the application itself may be slow. In any of these cases, the user can try several steps to make things work again.
Update the Microsoft Outlook application. Sometimes, a previous and obsolete version of the application may have problems getting Microsoft Hotmail. Making sure the user has the latest and best version of the Hotmail application will solve many synchronization problems.
Restart the user’s device.
Verify the user’s connectivity.
Check users Hotmail settings.
Delete the Hotmail application data. Open the device configuration application -> Applications and notifications -> Application information -> Microsoft Outlook -> Storage -> Clear data -> OK. Once the user is done with that, reboot the users' device and see if it worked.
Troubleshoot Hotmail does not load in the browser
If the user logs into Hotmail with a web browser and Hotmail not working for the user, there are some things that the user should try to make things work again and run again. First, the user wants to make sure that users are using a compatible web browser. The user can find a list of compatible web browsers on the Microsoft help center website.
Often, browser extensions or applications can also interfere with Hotmail. A quick way to verify this is by trying Hotmail in the private or incognito mode of the web browser. If Hotmail works there, try disabling browser extensions one by one until the user finds the culprit.
Sometimes, cookies or temporary files may also break Hotmail. The same test, which uses incognito mode, is also a quick way to test that behavior. If Hotmail works in incognito mode, but disabling extensions did not help, clearing the cache and cookies should do the trick.
Finally, the user may want to try to disable any Microsoft account that is running. The easiest way to do it is to visit this website. This will automatically disable any lab that is running so that the user can test the Hotmail client without them. If it works, again, try disabling all labs and re-enable them one by one. If Hotmail fails again, the user has an error in the users.