Cathay Pacific Customer Service

Cathay Pacific is not a new name in the aviation sector. Millions of passenger trust Cathay Pacific and choose to reach their destination comfortably. Based in Hong Kong, the airlines serve to more than 10 destinations across the globe. The name Cathay is a renowned name in the airlines industry and this is considered to be one of the best airlines of Asia. If you have planned your vacations, get on board at Cathay Pacific and enjoy the journey. Cathay Pacific has been the favorites for many of the passengers all across the world. They have opted to board through this flight because of high comfort in case of seats, best onboard hospitality services, and all sorts of other luxury activities. But there are many newbies who are love after hearing the services of the airline and want to book tickets in this airline. In case you are one such passenger who is looking for the same then below mentioned steps can offer effective guidance with regards to the same. Passengers can follow the below-mentioned steps and quickly make an online booking in Cathay pacific airways.

Cathay Pacific Airways Booking

Cathay Pacific booking with steps through the online way:

  • Open the web browser with a sound internet connection and then either open the Cathay Pacific travel portal or any other travel portal through which the passengers are willing to make the booking.
  • Once done then passengers can simply move on to the booking section and enter the passengers' details like to and fro destination, number of passengers to travel, dates of travel, and other important details, and then they can simply click on the search option.
  • Passengers will get the list of available flight tickets across a destination in which they can click on the one in which they are willing to make the booking.
  • Finally passengers can make the booking with their desire debit and credit card and complete the online process of booking on an instant basis without any sort of hesitation.

What is Cathay Pacific Business Class & Economy Class?

Cathay Pacific Airlines has always treated its customer like God. They try to make each and every journey comfortable. Thus you can choose from the available classes to enjoy your journey. Cathay Pacific Airlines has economy class as well as premium economy class to travel in. It also has business class as well as first class for their privileged passengers. You have total option to choose the class according to your budget and travel requirement. However you can upgrade your class after you have booked your tickets.

How to make Cathay Pacific Reservation:

  • Visit Cathay pacific airlines website.
  • Choose one way, or round trip journey.
  • Choose the source and destination.
  • Choose journey date.
  • Enter number of passengers.
  • Search for available flights.
  • Choose the best flight that fits your travel requirement.
  • Enter traveler details like name and age.
  • Move to payment option and choose the payment method.
  • Make payment. Once the payment is complete, you get booking confirmation over the screen.
  • You will get the booking details in your registered email id.

Cathay Pacific Check in Process

Cathay Pacific flight booking is quite easy and takes 2-3 minutes as explained above. If you have booked your flight with Cathay Pacific, you need to perform check in process before boarding on the flight. Cathay Pacific Check in Process is easy and you can use any of the below mentioned ways to perform the check-in process according to your comfort.

  • Online Check-in: You need to login to your account by visiting the Cathay Pacific Airlines website. Here you will get option to do online check-in or web check-in.
  • Mobile Check-in: You need to download the mobile application of the airlines and perform the check-in process to get on-board.
  • Kiosk Check-in: If you are not able to check-in via web or mobile, then you can directly visit the airport kiosk of the Cathay Pacific Airlines and perform check-in process.

Cathay Pacific Manage Booking

Now that many of the passengers may have made the booking in Cathay pacific airlines there would be many of the passengers who may be willing to manage the booking in this airline. In case you are one such the passenger who is looking for the same then passengers can simply do is move down the tutorial and then follow the below-mentioned steps in order to quickly manage to book with Cathay pacific airlines.

Steps to quickly manage booking with Cathay pacific airlines:

Step 1: Open the web browser with a sound internet connection and then either open the Cathay pacific travel portal or any other travel portal through which the passengers are willing to manage the booking.

Step 2: Passengers can now move on to the manage my Booking the section which they can locate or find it on the top left corner of the travel portal.

Step 3: Passengers can now make all the necessary changes that they are willing to make and finally complete the changes in order to completely manage my booking process.

Cathay Pacific cancellation policy

Before canceling any of the flight ticket passengers should be first well versed with the Cathay pacific cancellation policy in order to avoid any of the changes required.

Passengers looking for the same can simply follow the points as mentioned down in the tutorial:

  • There is something called 24 hours cancellation policy which means passengers canceling the ticket within the 24 hours’ time frame are liable to get 100% of the refund amount. Only the transaction charges would be deducted in that case.
  • In case the passengers are getting the tickets canceled after the 24 hours’ time frame then passengers would have to pay the cancelation charges.
  • For any further information with regards to Cathay Pacific cancellation policy passengers can directly seek assistance from the qualified agents in order to get a one-stop solution for the same.

Cathay Pacific Refund Policy

In case the passengers have booked a refundable ticket in Cathay Pacific airlines then passengers can expect a refund for the same. But in case passengers have booked a non-refundable ticket then passengers will not get any sort of refund on the canceled ticket. So firstly passengers will need to check if they have booked a refundable ticket or not.

How to contact Cathay Pacific Airways customer service

Passengers willing to connect with the customer service team can simply do is dial the 24/7 Cathay pacific customer service toll-free phone number. Passengers would be guided by the immensely qualified and skilled agents in order to get the issue resolved in a quick span of time without any sort of hesitation.

Frequently asked questions


HelpDesk +1-800-419-9541