Etihad Airways Customer Service

Etihad airways is the national airline company of UAE. It is the five-star airways or we can say that it is the luxurious airlines. The business class of this airway is the best class in the world. If you are planning to travel with airlines then you should choose Etihad airways because it is one of the best airways in comparison to other luxurious airways. Etihad airways are becoming an acclaimed airlines company day by day. It covers more than hundreds of destinations in almost every country. These airways are counted among the largest airlines. Etihad airways handling millions of passengers and lakhs of people are traveling with this trusted airline. These airlines provide the number of facilities like comfortable seats, cleanness, Good environment, cushions, and extra-legroom in this way the make comfortable. TV, entertainment, headphone, etc. internet is also available in this way you can use the internet in the sky without any network problem. In all these facilities you will get a reasonable price. If you have no option of food then no need to worry about it because Etihad airways serve delicious food between your journeys.

Introduction about the class of Etihad airways

Business class is one of the best and expansive classes and it is reputed from other cabin classes. In business cabin class most things are given free of cost between your journey i.e. food, drinks, snacks, etc. Business class is available in almost all airlines. It is a brand in itself. If we talk about the economy class of Etihad airlines, it is less expensive than business class. The fair of the economy class is reasonable and everyone can afford it. An Etihad airways class (business/economy) is attractive and you will get a good environment, quality of the seat, extra legroom, etc. And so many amenities are also available in Etihad airways.

What is the booking procedure of Etihad airways

There are multiple methods are available for Etihad Airways, people can book the ticket on the Etihad Airways website portal or people can book their ticket with the help of a phone number. Etihad Airways is authorized by the company. If you are booking tickets online for the first time,

Then you will not face any problem because of the Etihad airways booking process is very easy to adopt:

  • First, you should visit the website portal of Etihad Airways through a web browser.
  • If you are a registered user then enter your username and password to log in. Otherwise, first, you should create your profile on this airline portal.
  • After that you will get logged in, you will get one new option of source and destination, date of journey. Enter all the details and Click on the search.
  • Now the first step will be a detailed filing step. When you will proceed by selecting any one option then you have to provide your few details i.e. Name, age, gender, etc.
  • If you are willing to travel with your friend or family then you must provide particular details of all the passengers.
  • By proceeding with all the above steps. Next is the payment process.
  • Etihad airways provide several methods of booking are available on the site of this airline like debit/credit card, Net banking, etc.
  • Select one option according to your suitability and make your payment carefully.
  • By following all the steps carefully your Etihad airways ticket has been booked.

What is Baggage Policy of Etihad Airways

There are some restrictions but don’t worry about the restriction of Etihad airways because if Etihad airways baggage policy. Etihad airways allow as much as you can bring your luggage in the flight.

According to the overweight and oversize of the luggage, some charges are given below:

  1. Passenger can carry one personal item. There will be no charges are applicable to that item.
  2. In economy class, if you carry luggage up to 15 pounds or 7 kg is free.
  3. In business class 2 bags with a combined weight of 12 kg free.
  4. If the passenger has sports items i.e. cricket kit, a golf stick, etc. with the luggage then its fees may have applicable.

Etihad Airways Check-In

Etihad airways always keeps the comfort and convenience of its passengers on top of its priority list. Regardless of the various services that it caters to, Etihad airways always makes sure that all flying experiences of its passengers are pleasant and memorable. So let’s go ahead and take a quick tour of the Etihad airways check-in policy and process.

Online/App Check-In: You can check-in online or through the Etihad airways app upto 30 hours prior to the scheduled departure of your flight. Simply follow the steps below for checking-in online.

  • Open the Etihad airways official check-in page via the link: or the Etihad airways app on your mobile phone.
  • Next, simply enter your booking reference number, ticket number or your Etihad guest number.
  • Enter your  “Last name” in the box below and click on the “CHECK-IN”  tab.
  • The step above to complete your check-in process and you can now print out your boarding pass.

Airport Check-In: The traditional way of airport check-in with Etihad airways is effortless and convenient with no hassle to go through. You can go to the airport and visit the Etihad airways kiosk. Next, all you need to do is check-in your luggage/ baggage, collect your boarding pass, and you are good to go for your awaiting Etihad airways flight.

Etihad Airways Manage Booking

If you are a regular passenger of Etihad airways then you can compare Etihad Airways manage to book with other airways. In other words, whenever regular passenger compares the ticket with other airways they definitely get more flexible and rigid in the ticket fare. when the passenger book ticket from the Etihad airways portal manages their booking section of the Etihad airways website, up to twenty-four hours before to the schedule of flight departure or people can dial the reservation center. Passenger check-in bags should be at the check-in counter 30 minutes prior to their flight departure to check their bags reservation code, passport, ticket, visa, seat number, etc.

What is Etihad Airways Cancellation Policy

The smoothness of the Etihad Airways cancellation policy grabs the attraction of passengers. Etihad airways cancellation policy is always in favor of passengers. These airline cancellation policies define the need for the ticket to be under the refundable category in order to process the cancellation and the refund money. Sometimes for some reason, people are unable to travel on the flight departure date. In this situation they wish to cancel their flight ticket, they can do it easily because Etihad airways cancellation process is very easy and convenient for the people.

Some relevant information regarding the Etihad airways cancellation policy is illustrated below you should follow and get the complete knowledge about it:

  1. According to the cancellation policy of the Etihad airways cancellation policy, it is needed that the booking was made before several days of the flight departure day.
  2. People can cancel their flight but if the people are canceling the ticket after 24 hours of flight departure schedule then they will have to pay the cancellation charge.
  3. If people cancel their flight within 96 hours of the flight being set to departure then an additional 10% cost of the ticket will be deducted as a penalty.
  4. The ticket should not be used can be canceled. If your airways are eligible for ticket cancellation, they will definitely cancel your ticket.

What is the Refund Policy of Etihad Airways

If the people want to cancel their ticket and get the amount of ticket back, then they need to know about the Etihad airways refund policy. The Etihad airways company claims to refund the cancellation amount from early than other airlines company. The reason behind the success of the airline company its policy. Before booking a flight ticket, you should understand the policy, terms & conditions of that airline then book or cancel the ticket.

Some points are given below related to the refund policy of Etihad airways:

  • The cancellation could be done from any booking site from any device like laptop, tab, computer, etc.
  • If the people cancel the flight ticket within 24 hours prior to the departure schedule of flight they definitely get the amount of ticket back, no extra amount will be deducted.
  • You can go for support in order to cancel the ticket.
  • The passenger can apply for a refund if they have canceled the ticket before 24 hours to 4 hours of flight departure schedule.
  • The refund amount of the ticket is the credit on your bank account.

How to get Etihad Airways customer support

Whenever you feel a suggestion or needs any kind of help from ticket booking to cancellation, then you can take support with the help of the contact number. The Etihad airways customer support contact number is everywhere. You can take the contact number from the website portal of Etihad airways or you can take from any search engine. The customer support contact number is toll-free and authorized by the company. By seeing the increasing demand for live support phone number the company has been provided Etihad airways phone number which work for 24*7 all the time. People who work at the night can also call on the same number if he or she feels to take help. When you call on that number customer support will pick your call within a minute. You must share your problem and get the solution within a short time. The Etihad airway has many modes of communication in several ways to quickly get the solution to talk about your queries or customer service problem. People can take support through phone numbers as well as email. One more way you can get in touch through live chat. Sometimes chat is inconvenient so the support contact number is the best way to get the instant solution regarding the Etihad airways.


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