Finnair Customer Service

The airline is the largest as well the flag carrier airline of Finland. The airlines provide their services at the domestic as well at the international level. Finnair is a member of the Oneworld airline alliance. It is the sixth oldest airline. The airlines do provide the services to get the reservation done over the web or the same can be done through the help of the reservation number and the airlines do offer frequent flyer programs by the name of Finnair Plus.

About the Finnair Classes

Nomadic Business Class: One can enjoy the delicacy of the high-quality meal along with beverages by seating on the comfortable seats. They can check-in as well are provided with priority boarding pass which helps one to travel more quickly. One can relax on flatbeds, enjoy signature menus as well cocktails, and is provided with a personal amenity kit.

Finnair Economy Class: One can enjoy the pre-order meals over and above tea, coffee, and Bburberry juice. In order to add extra comfort one can select the seat as well the meal package. In the case of intercontinental flights, one can take leverage to enjoy complimentary meals, snacks, and a personal-inflight entertainment system.

Finnair Booking/ Reservations 

Do want to carry the reservation over the web please take the steps below:

  • Make sure first and foremost you are on the official website which is and then you be required to select the location where you currently are.
  • In the section of Find and Book Flights enter the details like the destination, number of people flying, travel class, date of travel and then select if you are looking for the reservation for return as well or just one way and then select book now.
  • You will also be given the option to see the price and select other dates as well.
  • From the available flights select the one as per the requirement and click on continue after going through the cancellation policy.
  • Now you will be required to enter the passenger details like gender, first name, last name, email address, phone number, date of birth, enter the details of the frequent flyer program and do select if you need a special diet and then click on continue.
  • One will get the option to select the seat or the internet aces by paying the extra price and then click on continue.
  • On this page review your purchase if everything is ok then click on the option proceed to payment.
  • After going through the terms click on continue.
  • All you need to do is select the payment method and make the payment for the confirmation.

By taking the steps as above one will be able to get the reservation through and if you get stuck at some point one can then do chat or just to make it easier can call the customer service for the reservation.

Finnair Baggage Policy 

It becomes very easy to travel if one is aware of the policy which is also laid below:

Carry on Allowance: One can carry one bag and one personal item which can be a laptop bag, handbag, or maybe briefcase and one has to ensure that dimension should not be beyond 56x45x25cm and the maximum weight should not go beyond 8kg or 17.5lb. All carry-on baggage should fit overhead bin or inside the seat in front of you.

Checked Baggage on Europe, Middle East, Asia, Africa, Central, and South America:

  • If you flying in business class can carry up to 30kg or 70lb.
  • If you are flying in economy class carry up to 20kg or 44lb.
  • In case you are flying Finnair Plus, Gold and Silver members are allowed 40 kg or 88lb of baggage irrespective of class in which they are traveling.
  • In case if you are traveling with an infant of 2 years they are allowed to bring 10kgor22lb of baggage and even the stroller which is collapsible.

Checked Baggage on US/Canada – European Flights:

  • If you are traveling in either Economy or Business Class, you are allowed to carry 3 pieces of luggage with the maximum dimension of 158cmand it should not exceed the weight of 23kg or 50lb for each luggage bag.
  • If you are traveling with children under two years can come with a luggage bag maximum dimension of 115cm or45 and it should be up to the maximum weight of 10kg or 22lb.
  • The maximum weight of each bag should not go beyond 32 kg or 70lb.

What is the Finnair Check-In Process

  • Passengers are permitted plenty of simple and convenient check-in with Finnair such as mobile check, web check-in, kiosk check, direct check-in.
  • For the standard check-in process, travelers need to check-in before 120 minutes for international travel and 60 minutes for domestic travel from the scheduled leaving of the flight.
  • After completing the Finnair Check-In Process, passengers must be collecting a boarding pass from the reservation counter and submit the check-in baggage.
  • Then, go to the physical security process and enjoy your journey with entertainment.

Finnair Manage Booking

If you have booked a ticket on Finnair and after sometimes, you need to add and modify travel itinerary so don’t need to worry because here you will get complete steps of Finnair Manage Booking process in a very simple manner.

Just follow the below-given steps of Finnair manage booking:

  • Just visit the official website of Finnair using any web browser.
  • Tap on the Manage section.
  • Add your Family Name & Booking reference number in the box.
  • This time to hit on the Search button.
  • Find your latest booking and modify your travel itinerary.
  • Then, it is required to make a payment.
  • Now you are done!
  • Moreover, you will get a confirmation email of your booking modification on the registered email address.

Which types of travel itinerary can modify or add to Finnair Manage booking

  • Users can add extra baggage allowances.
  • Seat upgrade and change as per the requirement.
  • Special and traditional food and drink booking.
  • Business-class reservation and booking modification.
  • Name and date change on recent booking.
  • Flight cancellation and refund request submission and many more things.

Therefore, Finnair manage booking is the best way to change or add any travel itinerary in a very easy way but make sure, Finnair allows to change any booking before 24 hours from the scheduled departure of the flight time.

Finnair Cancellation Policy

Once the reservation is done and if you feel the need to cancel the reservation one can proceed with the same if you know about the policy which is as below

  • 24-hour cancelation policy.
  • In case you have booked a flight just 7 days before the departure and you can the reservation within 24 hours and it can be done without a refund fee.
  • In case if you cancel the reservation post 24 hours of the booking, you will be required to pay the refund amount of £40.
  • One can do the cancellation one the web.

Finnair Refund Policy

It depends on what kind of policy you have bought

  • One has to be sure that the reservation is canceled before applying for the refund.
  • One has to go on the booking page and then select the canceled flight and click on next.
  • One will be required to enter the details as flights name and number, enter your name with the details how the payment was made.
  • One the process is completed wait for the refund within three days.

Finnair Customer Support

The team makes every provision to provide services during and after the reservation is done one can reach the team:1-Through chat 2-The assistance is just the call away.


HelpDesk +1-800-419-9541