Wow Air Customer Service

If this is the first time experience you are going to have with WOW Air or are in plans to book a ticket and have an experience with the same for the upcoming trip then this tutorial will offer an easy guide for the same. The instructions mentioned in this tutorial will offer a quick guide and is very much user friendly for the passengers to get the desire information. In case there are things which is not being followed by the passengers then there is always an option for the passengers to have a quick guide through our agents by moving onto the Contact us page. So let us now quickly understand the features to give you a better understanding of WOW Air.

Luxurious seats

Irrespective of the class the passengers have booked in their seats one can travel across any part of the world at a very high level of comfort. One can quickly and efficiently go to sleep.

Class of travel

There could be budget constraints in terms of traveling across via this airline. Economy class is meant for the people who may have some budget constraints. Passengers looking for full fledged services can always go for business class. If you are planning for the travel and searching booking process so don't worry, here you will get accurate information about the Wow airlines booking process. Just see the below steps.

Wow Airlines Class: Business class/ Economy class

If you want to make your journey comfortable and luxurious so choose Wow airlines business class seat but wow airline divided three classes in business class.

Wow Plus: Economy based standard seats, carry-on bags, and laptop bag and cancellation protection.

Wow Basic: Passengers will get a small bag such as a computer bags or purse.

Wow Biz: Passengers will get business class standard seats, one carry bag, free meals & drinks, and cancellation protection.

Therefore, passengers can get the benefits of the above mention service which will offer through Wow airlines class (business class/ economy class). These are the standard services but benefits can change from time to time.

Hospitality service

One can expect unimaginable hospitality service when it comes to traveling across the destination. Air crew member are always there to offer the best of food and drinks which one cannot even imagine of.

Wow Air Booking/ Reservations

Steps for Wow Airlines Booking Process:

  • Go to the official website of “Wow airlines”.
  • Select the “one-way” or “return” journey.
  • Enter the “source” and “destination” spot.
  • Select Journey “date” or return date from the calendar.
  • Enter the “number of passengers”.
  • Select class (Business, Economy, and First-class).
  • Click on the “Next” button.
  • Select your budget flight from the list.
  • Again, click on the “Next” tab.
  • Enter personal details (Passenger name, email id, gender, phone number, etc.).
  • Select the payment method (Debit card, Net Banking & Credit card).
  • Make the payment according to your suitable payment method.
  • You will get a printed e-ticket on your registered email id.

Wow Airlines Baggage policy

Wow air is one of the reputed and low-cost career airlines offers an amazing baggage policy to their passengers.

Just see the below-given steps:

Cabin baggage:  Only one baggage is allowed to per person, Max. Dimension (LXHXW) 56cm x 45cm x 25cm & Max. weight up to 12KG.

Hand Luggage: Only one baggage is allowed to per person & Max. Dimension 42cm x 32cm x 25cm.

Checked Bag: Three items of baggage are allowed per person; it will not exceed 158CM & Max. weight up to 20KG.

Excess Baggage: This is similar to the checked baggage policy but maximum weight up to 32KG.

Wow Air Check-In Process

Traveling on Wow Air flights quickly? Then you should know all the important details about the Wow air check-in process? Read here the necessary details which are very essential for you to know about the checking-in process with Wow Air.

Online Check-in: You can Online Check-in directly for Wow air flight from the ease of your home or office from 24 hours up to 1 hour before your flight departure, and print your boarding pass directly from your PC or laptop. Well, an e-Boarding pass will also be sent by the airline to your registered email address. Also, you can check in your luggage in advance, pick your seat, meal options, and do many more things before your flight departs.

Mobile Check-in: The mobile check-in process is also available on a Wow air flight. You can use the Wow air airline mobile app to do mobile check-in. Then you can receive a mobile boarding pass/print it.

Check-in at Airport: Wow air check-in process is also possible through check-in at the airport kiosk or check-in at airport counters. After getting your boarding pass at the kiosk window. Then drop off your baggage at the counter. Then you are ready to go.

Wow Airlines Manage Booking

If you have booked the confirmed ticket on wow airlines but due to some issue you need to modify your confirmed ticket so here Wow Airlines Manage Booking gives you another chance to modification in your ticket. To get full details, just see the below steps.

Steps to perform Wow airlines manage ooking:

  1. Go to the official website or app of Wow airlines.
  2. Now, select my booking section.
  3. Enter your booking number or id.
  4. Here you can book your traditional meals, choose a new seat selection or upgrade, change or add baggage allowances, special lounge booking.
  5. After modification, make your payment through a suitable method.
  6. You will get a newly printed e-ticket on your registered email id.

Wow Airlines Cancellation Policy

  • Passengers can only cancel their booked flight tickets via the official website or app of Wow airlines.
  • You will not get any cancellation charges if you will cancel the booked ticket before 24 hours from the departure of the flight.
  • Cancellation charges will be depending on your distance, time, date, route, or other factors.

Therefore, passengers can easily cancel their booked ticket but on the duration of cancellation, passengers should keep in mind about the Wow airlines cancellation Policy. Otherwise, they can trouble.

Wow Airlines Refund Policy

  1. No refund will be liable for any kind of award ticket.
  2. Passengers will be credit a refund amount after 7 to 8 working days with the same payment mode which they have used on the duration of the booking.

So, travelers can easily get a refund the amount, if they follow the Wow airlines refund policy.

Wow Airlines Customer Support Number

If you are not satisfied above given solutions so you can directly call to Wow airlines customer support number. Here you will get proper clarification of your kind of flight-related questions and the customer support number is free of cost and available 24X7 for your assistance.


HelpDesk +1-800-419-9541